Help center

To access the Help Center, log into your account and click the question mark icon on the right-hand side of your screen—accessible from anywhere within the platform.

The Help Center will always be accessible on the right-hand side of your screen.

Within the Help Center, you will find a wealth of resources to guide you through the assessment process. These include step-by-step workflow explanations, FAQs addressing common questions, video tutorials, and a curated collection of external resources.

Help desk and meeting scheduler

If you need additional help or run into specific issues, you can contact our support team via the Help Desk. The Help Desk allows you to report problems or concerns directly and receive timely, effective assistance. You can also use the Meeting Scheduler to book one-on-one sessions with our regional operations officers for personalized guidance.

Access the Help Desk from anywhere on the platform to quickly report an issue.

Schedule time with your regional operations officer using the Meeting Scheduler.

We welcome your feedback at any stage—your input is invaluable in helping us improve both the platform and the support we provide. You can share your thoughts through the Help Desk or by completing our in-platform satisfaction survey, accessible via the Help Center.

Use the satisfaction survey to tell us about your experience.

Join the LandScale community of practice

We invite you to join our community of practice—a collaborative space for sharing insights, exchanging experiences, and learning from others working on similar initiatives. By participating, you’ll deepen your understanding, strengthen your approach to landscape-level assessments, and connect with peers navigating similar challenges. Learn more and discover how to join in the community of practice section.